I received late fee / reminder even though I paid on time

If the wrong/no invoice number was provided when you performed the payment to Epass24, it is possible that we could not match the transaction with your invoice. Please contact our Epass24 support and send us a valid prove of payment, with the help of your receipt we are then able to book your payment accordingly. You can avoid for it to happen again, by creating an Epass24 account at: https://account.epass24.com/en/create/step1